Med Transit Non-Emergency Medical Transportation and Managed Care Organizations (MCOs)
Med Transit is one of the best non-emergency medical transportation in Allen, Texas. We offer a 24/7 dispatch, and we provide the most reliable service. Med Transit taps into its extensive network that has been established through experience and expertise over the years we have been in operation.
We provide public medical transit services at reasonable costs without compromising on the quality of service. We provide transportation services around the clock and we are also capable of handling last minute transportation requests.
We work with a network of transportation companies to provide the best and most reliable service in the region. Med Transit takes full advantage of this network to ensure that clients get the most cost effective solutions for their transportation needs, while still upholding the highest standards of service.
Med Transit is conscious of the fact that customer service is an integral part of a nonemergency medical transportation. The reputation of our company is build on the faith and trust we have developed with our clients.
We coordinate different aspects of transportation through our team of highly trained customer service representatives. They handle different aspects of the process.
- Reservations: Our customer service representatives are ready to receive your request for reservation at any time of day or night.
- Dispatch: We have a dispatching system that is meant to uphold order and efficiency.
- Billing: The CSR at Medtransit are trained to ensure there are no errors that cause unnecessary delays through the billing process.
- Complaints Desk: We have incorporated a complaints response mechanism that receives, records and addresses complaints. This helps us to develop a more robust system and to continuously improve service delivery with time.
At Med Transit, we take the patient’s privacy very seriously. You can be sure that all your records will be kept safe and handled with the utmost level of privacy. Our public medical transit service is built on a network of HIPPA compliant service providers.
HiPPA (Health Insurance Portability and Accountability Act) is a requirement for all organizations that handle medical records. We have ensured that our business is HIPPA compliant by training all personnel including drivers. This training is necessary to ensure that staff will adhere to all policies, processes, and procedures so that our staff is conscious of the privacy requirement at every stage of these processes and procedures.
We work with staff that has background knowledge of the privacy requirements. This enables them to pinpoint areas of concern that may have otherwise been ignored. It helps to ensure there is a streamlined communication process, between all the entities involved. This eliminates loopholes that may be compromise the level of privacy required to be HIPPA compliant.
Med Transit offers the best service and this is to a great extent due to the team we have put together. With Med Transit you can expect world class customer service, staff that has been cleared through nationwide criminal background checks, not to mention a well coordinated service with a fast response time.
Do not hesitate to contact our friendly helpdesk if you have any questions or queries.